Refund Policy

One-time purchases

Premium packs are digital content delivered immediately. If a pack fails to download or does not work on a supported device, contact us within 14 days of purchase and we will fix the problem or refund the purchase in full.

Subscriptions

You can cancel Aircard Plus at any time; you keep access until the end of the paid period and are not charged again. If you were charged by mistake, or a renewal went through after you cancelled, tell us within 14 days and we will refund that charge.

Purchases made through Apple or Google

Purchases made through the App Store or Google Play are refunded through those stores according to their policies. We will help you with the request.

How to request a refund

Email hanhle9014@gmail.com with the email address or receipt used for the purchase and the date of the charge. Approved refunds are returned to the original payment method within 5–10 business days.

Consumer rights

Nothing in this policy limits your rights under the Ley Federal de Protección al Consumidor or other applicable consumer law.